Healthcare Digitalisation

Why is Healthcare Digitalisation important?

Healthcare Digitalisation is vital for delivering high-quality care globally. By embracing technology, we enhance convenience, accessibility, and the overall patient experience. We are building a seamless healthcare ecosystem to meet the needs of our patients.

6.5M

of our patients have had access to their medical records online since 2022.

>90%

of surveyed consumers prefer a single touchpoint for managing their healthcare.

Our goal is to deliver better, faster, easier and more accessible care for our patients. We are looking to expand our digital app footprint across our markets to improve accessibility and convenience for our patients.

Did You Know?

>50%

of physicians believe at least 1/4 of primary consultations could be delivered virtually.

~50%

of physicians & consumers have adopted digital healthcare models like telemedicine.

Digital technology has led to a shift in expectations and demands of healthcare consumers. Patients now desire greater accessibility and convenience.

What We’re Doing

We are enhancing our digital capabilities to allow our patients to enjoy greater accessibility and convenience. To deliver care beyond the hospital walls in a seamless way, we will be making the most of electronic medical records, telemedicine, patient portals, knowledge sharing platforms and technology solutions.

We are advancing our digital transformation journey in three main areas:

Speed, efficiency, and seamless connectivity
Reduce waiting times and operational expenses while enabling data capture, curation, and interoperability.
Driving patient engagement and empowerment
Allow patients to enjoy unified, cost-effective care from online to offline.
Intelligence mining
Convert data into intelligence and insights to drive operational and clinical excellence.

Our Highlights

MyHealth360: Empowering Our Patients to Own Their Healthcare Journey

Launched in Singapore in September 2022, the MyHealth360 mobile app enables users to manage their health effortlessly. As of December 2022, over 120,000 patients in Singapore are benefitting from MyHealth360. We have also introduced the app in Malaysia and have further plans for expansion in 2023.

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Our Highlights

Doctor Anywhere: Easy Remote Access to Doctors

We co-developed and launched specialist telehealth on Doctor Anywhere in September 2021, enabling our patients to have teleconsultation with specialists from our hospitals in Singapore. With Doctor Anywhere, our patients are able to enjoy specialist care beyond the walls of our hospitals with just a few clicks.

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Our Highlights

US2.AI: AI-Enabled Software to Detect and Treat Heart Disease Earlier

In April 2022, as part of our commitment to make healthcare more affordable and accessible, we invested in Us2.ai, the developer of an AI echocardiography software that enables earlier detection and treatment of heart disease.

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